At AirwaySync, we strive to provide exceptional pet grooming services in a safe and caring environment. Our Refund Policy is designed to ensure fair treatment for both our clients and our business. Please read the following terms carefully:
1. Service Satisfaction: Your satisfaction with our grooming services is important to us. If you are dissatisfied with the service provided, please notify us immediately during your visit or within 24 hours of the service completion.
2. Resolution Options:
- Reservice: We offer to reschedule another grooming session at no additional charge to address any concerns or issues with the initial service.
- Partial Refund: Depending on the circumstances, we may offer a partial refund of the service fee.
- Full Refund: In rare cases where a satisfactory resolution cannot be achieved through reservice or partial refund, a full refund may be considered.
3. Conditions for Refunds:
- Refunds are issued at the discretion of AirwaySync management.
- Refund requests must be made within 24 hours of the completion of the grooming service.
- Proof of purchase (receipt) may be required for processing refund requests.
4. Non-Refundable Situations:
- No refunds will be issued for services rendered if more than 24 hours have passed since the completion of the grooming service.
- Refunds will not be provided for missed appointments or late cancellations (cancellations made less than 24 hours before the scheduled appointment).
5. Contact Us: If you have any questions or wish to request a refund, please contact us promptly:
- Email: [email protected]
- Phone: +1 844-550-9767
- Address: 1470 NW Glisan St, Portland, OR 97209
Thank you for choosing AirwaySync for your pet grooming needs. We are committed to ensuring your satisfaction and providing the best care for your beloved pets.